Guests who book directly with us can look forward to our best-price guarantee as well as a wide range of extra services included as standard. If you manage to find a lower price for the same stay anywhere else within 24 hours of booking with us, we will match that price – and upgrade you free of charge to the next-highest room category (upon request, subject to availability).
LAST-MINUTE BONUS
On selected days we offer a last-minute bonus of €20 per person per night.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 22.12. from € 261 | ||||||
| 23.12. from € 261 | 24.12. from € 340 | 25.12. from € 261 | 26.12. from € 281 | 27.12. from € 281 | 28.12. from € 281 | 29.12. from € 281 |
| 30.12. from € 281 | 31.12. from € 470 |
TAXES & FEES
Prices indicated do not include the €2.00 local tourism tax and €0.05 tourism industry fee per person per night (applies to all guests aged 15 years and older) but do include VAT.
Your holiday has to be cancelled?
Please be aware that cancellations must be made in writing. The following cancellation conditions apply:
General Cancellation Policy
Special regulations
Christmas & New Year (22.12.2024 - 03.01.2025)
Free cancellation - up to 28 days before arrival
Deposit: 100% of the total price is required until 28 days before arrival.
Bank details
Bank: Raiffeisenbank Hohe Tauern (Kaprun branch)
IBAN: AT42 3501 2000 0121 1705
BIC: RVSAAT2S012
Payment reference: arrival date and name of the booker
February Stays
Free cancellation - up to 7 days BEFORE arrival
Chargeable Cancellations
TRAVEL INSURANCE
We know that sometimes unforseen events can ruin your holiday plans. To avoid any costs arising from last-minute cancellations, we recommend taking out travel and cancellation insurance. The Hotel Storno Plus package offered by the insurance company Europäische Reiseversicherung (www.europaeische.at) also covers cancellations due to Covid-19.
The general terms and conditions of the "TAUERN SPA WORLD Betriebs GmbH & Co KG" can be found here.
CHECK-IN & CHECK-OUT
On your day of arrival your room will be available from 15:00. You are welcome to use the SPA Water World and SPA Sauna World from 9:00 on your day of arrival (Sauna World from 10:00). Bathrobes and towels are available on site.
On your day of departure you can use your room until 11:00. If you wish to stay a little longer you can pay extra for a late check-out (on request & subject to availability). Guests are also welcome to use the SPA Water World and SPA Sauna World on their day of departure for a special discounted price of €19 for adutls and €9.50 for children (3-14 years). The SPA Water World and SPA Sauna World close at 21:00.
EVEN MORE SPA RELAXATION
Our two Hotel Panorama SPA areas can be used on your day of arrival from 15:00. There is also the option of our Deluxe Package which gives access to these areas all day on your departure day and arrival day for €76 per adult and €38 per child (3-14 years).
ALPINE VITAL SPA & KOSMETIK
We recommend booking appointments for massages and other treatments in advance. Details on all the many options available can be found HERE.
FINE DINING
Our Executive Chef and his team look forward to showcasing the best food our region has to offer during your stay at the TAUERN SPA. The following extras can also be booked for an additional fee:
GETTING TO THE TAUERN SPA
To make your journey to the TAUERN SPA as easy and relaxing as possible, we have put together an overview of the different routes depending on where you are coming from. For holidaymakers arriving by train we offer a free pick-up service from the railway station in Zell am See between 9:00 and 17:00. Please let us know before you arrive if you wish to be picked up.
Electric cars are another environmentally sustainable mode of transport. We have eight charging stations available at the TAUERN SPA. 100% of the energy used by these charging stations comes from renewable sources.
PARKING
All guests who book directly through us can use our underground garage free of charge. All other guests will be charged €12 per vehicle per night.
CHILDREN'S PRICES
The prices indicated below are per child per night.
INFO: Please be aware, that the additional package services are only included for up to two full-paying adults and for children there may be additional charges - also for extra paying adults.
BRINGING YOUR DOG ON HOLIDAY
Dogs are welcome at the TAUERN SPA. The landscape around our 4*S resort and the wider Zell am See - Kaprun region offer countless walking and hiking options. Guests who bring their dogs with them will get a special gift upon arrival and lots of information on dog-friendly activities. We will also be happy to provide a blanket, water bowl and food bowl for the duration of your stay. The resort has a dog-washing area.
For reasons of hygiene dogs are not allowed in the hotel restaurant, the SPA Water World, the SPA Sauna World and the Hotel Panorama SPA & Hotel SPA Gletscherblick. Thank you for your cooperation.
EXPEDITION CHRISTMAS DAY - With water slides & lots of fun, waiting for christmas is never boring. When accompanied by an adult, 1 child receives free entrance to the spa water world.
EXPEDITION STAR NIGHT - Celebrate the new year's eve in a relaxed way in our spa water & sauna world. Look forward to special show infusions, an 'all you can eat' buffet as well as a laser show and sparkling wine at midnight.
HAPPY NEW YEAR. We are starting the new year with a delicious brunch. Enjoy a refreshing and healthy menu and celebrate the start of the new year with us.
To book a table call +43 6547 20 40 0 or send an e-mail to office@tauernspakaprun.com
Look forward to an exclusive winter sports & inspiration weekend with Austria's Olympic athlete Felix Gottwald from 16th to 19th January 2025.
'HAPPY DELICIOUS VALENTINE' - What could be better than spending time together and enjoy the day of love. Whether in love, married or simply happy - take the time to surprise your favorite person with a romantic brunch.
To book a table call +43 6547 20 40 0 or send an e-mail to office@tauernspakaprun.com
'Taste the East' - Enjoy a culinary journey through the far east. Whether spicy wok dishes, fresh sushi, tender sashimi, crispy spring rolls or aromatic curries - there's a lot for every taste.
To book a table call +43 6547 20 40 0 or send an e-mail to office@tauernspakaprun.com
'Spring Brunch' - After the winter break, fresh seasonal products are back. Enjoy a light and delightful spring brunch with the whole family and friends.
To book a table call +43 6547 20 40 0 or send an e-mail to office@tauernspakaprun.com
SAUNAEVENT TAUERN SPA & FRIENDS from 11th until 13th April 2025. An exclusive sauna experience with light, sound, burning torches and many aromatic oils.
HIGHLIGHTS:
- 3-day sauna event
- specially staged show infusions daily from 1.00 pm
14 to 19 May 2025. This exclusive triathlon camp offers perfect training in a stunning setting of glaciers, mountains and lakes. Take advantage of this unique opportunity to experience the Zell am See-Kaprun area and its many sporting benefits.
Would you like to prepare for a Spartan Race under the guidance of experts? From May 22nd to May 25th, 2025, the Spartan EM region Zell am See-Kaprun & the official host hotel TAUERN SPA are the perfect place for everyone who wants to train & regenerate.
